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FAQ

  • How can I return an item?
    At Sportive Vogue, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your product, you can return it within 14 days of receiving your order. To initiate a return, please refer to our Return Policy on our website. There, you will find all the necessary information on how to return your item. If you need further assistance, please do not hesitate to send us an email at info@sportivevogue.com Our customer service team will be happy to assist you with any questions or concerns you may have regarding your return.
  • How does shipping work?
    At Sportive Vogue, we work with global merchants and top-quality handmade artisans in order to provide you with the best prices and the most awesome innovative products. This means that your order is shipped from all over the world. Our shipping methods for the majority of our shipments are USPS and FedEx. After your order has been processed, you will receive a shipping confirmation email with a tracking number so that you can keep an eye on your package as it makes its way to you. Most orders arrive within 7-15 business days, but please note that shipping times can vary depending on your location and any customs processing that may be required. If you have any questions or concerns about shipping, please don't hesitate to contact our customer service team for assistance. We're always happy to help
  • How long will it take for you to reply to my message?
    At Sportive Vogue, we value our customers and aim to provide the best customer service possible. We understand that you may have questions or concerns regarding your orders or products, and we want to make sure we address them as soon as possible. If you have not received a response from us within 24 hours, please check your spam folder or try reaching out to us again. We are committed to providing our customers with exceptional service and will do our best to address your concerns in a timely manner. Thank you for choosing Sportive Vogue
  • How long will my order take to arrive?
    Orders are processed and prepared to be shipped within 1-2 business days. Delivery times may take 5-20 days (business days) from the time of purchase to shipping your order worldwide unless it is specified in the product description. Sometimes we have special sales with priority shipping e.g. 3-9 days shipping. Please note that shipping times may vary depending on your location, customs clearance, and other unforeseen circumstances. If you have any concerns about your order's delivery status, please feel free to contact us at info@sportivevogue.com
  • What should I do if I cannot find the product I am looking for on Sportive Vogue?
    If you cannot find the product you are looking for, please do not hesitate to contact us. Our products are constantly updated and we may have what you are looking for in stock or be able to source it for you. You can reach out to us via our live chat or by emailing us at info@sportivevogue.com We are always happy to help you find the perfect sports clothing and accessories to suit your needs.
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